JTV Video Testimonial Help

Q: How Do I Use Skype to Create a Testimonial?

Follow the steps below to create your very own testimonial! The first step you need to do is either log into an existing Skype account or create a new one. Whether you are using your phone or laptop, position the lens so that it is level with your eyes and you aren't looking down or up at the screen. We want to see you from at least your chest up. Make sure to have a light pointed on your face and no busy background, Check your WiFi signal to make sure it's strong and consistent. When you are Skyping with JTV, someone from JTV will schedule a time with you to test the signal.

Q: How Do I use FaceTime to Create a Testimonial?

To create a testimonial using FaceTime, follow the steps below. You can use either an iPhone or an iPad, but make sure it is plugged in for the duration of the call. Position the camera so it is even with your eyes and the video shows you from at least your chest up. Have a light in front of you to shine on your face and turn off any overhead lights. Make sure you have a strong and consistent WiFi connection. Someone from JTV will contact you to schedule a time to check the signal.

Are you interested in submitting a Skype or FaceTime testimonial video for JTV?

Email your name, phone number and what you love best about JTV, our hosts or products to:

jtvskype@jtv.com

We will review each of the emails and get back in touch with you. Please follow the instructions and "best-practice" tips below for a successful video testimonial experience from your laptop, iPad or mobile phone.

How Do I Use Skype to Create a Testimonial?

Create a Skype account
Know your phone number and Skype ID
Be sure to have your phone or laptop plugged in for the duration of the call (so you don’t lose power).
If you are using your phone, place the camera so that it shoots horizontally and use a phone stand so it doesn't move.
1. Position the phone or laptop camera lens so that it is level with your eyes and you aren't looking down or up at the camera.
2. When Skyping with JTV, frame the shot so that the top of your head is a little under the top of the screen. We want to see you from at least your chest up.
Make sure your background is simple and not busy. Avoid having a window to your back.
Have a light in front of you so that the light is shining on your face. You might need two lamps, one in front of you and one from each side.
Turn off any overhead lights.
Make sure you have a strong and consistent Wifi signal. If others are using the same Wifi, ask them to turn off their Wifi devices to ensure that you have the strongest, uninterrupted signal.
When Skyping with JTV, someone from JTV will schedule a time with you to test the signal.

How Do I Use FaceTime to Create a Testimonial?

Determine if you're using an iPhone or iPad and be sure to have either plugged in for the duration of the call.
Place the camera so that it shoots horizontally and use a stand for your iPad or iPhone to keep it stable (not required).
Position the iPhone or iPad camera so that it is even with your eyes and you're not looking down or up at the camera.
Frame the shot so that the top of your head is a little under the top of the screen and the video shows you from at least your chest up. .
Make sure your background is simple and not busy. Avoid having a window to your back.
Have a light in front of you so that the light is shining on your face. You might need two lamps, one in front of you and one from each side.
Turn off any overhead lights.
Make sure you have a strong and consistent Wifi signal. If others are using the same Wifi, ask them to turn off their Wifi devices to ensure that we have the strongest, uninterrupted signal.
When FaceTiming with JTV, someone from JTV will schedule a time with you to test the signal.