Is the JTV Website ADA Compliant?

JTV is dedicated to bridging the accessibility gap to ensure that we are delivering a user- friendly shopping experience to every customer visiting JTV.com . In compliance with Amendment 508 of the United States Workforce Rehabilitation Act of 1973, JTV strives to be a leader in the continuation of improvements that allow for the ultimate ease-of-use on all devices in cooperation with assistive technologies. We are very excited about being able to offer a web experience that is both effortless and enjoyable for all our users. As technology advances, we will continue to amend and enhance the accessibility of our site.

Does JTV provide closed captioning?

JTV provides closed captioning for the convenience of all viewers. The Federal Communications Commission (FCC) defines closed captioning as a display of the audio portion of a television program as text on the TV screen, providing a critical link to news, entertainment and information for individuals who are deaf or hard-of-hearing. Congress requires video programming distributors (VPDs) - cable operators, broadcasters, satellite distributors and other multi-channel video programming distributors - to close caption their TV programs.

Return Label Options

When shipping your return to JTV, you now have two options for creating a shipping label.

Use a JTV printed shipping label
Use a QR code

The potential shipping costs mentioned below do not apply to promotions for free shipping on returns.

Use a JTV Printed Shipping Label

Selecting this option means that you plan to print the provided PDF shipping label, attach it to your return package and mail it via USPS.

The fee for the use of a JTV printed label will be subtracted from your return credit.

a first-class package return service slip

Use a QR Code

Selecting this option means you plan to take your package and QR code to any participating U.S. Post Office™.

Most Packages Will Be Shipped by U.S. Mail

However, if the total value of the return is greater than $2,999.99, please contact Customer Service at 800-550-8393 for more information.